FAQ

How long should I use it for?

Around ten to fifteen minutes is usually plenty. The Wrap has an automatic shut-off so it will not run indefinitely. Give the area a rest between sessions rather than using it back to back.

How warm does it get?

Warm enough to feel comforting through clothing, not hot. If you have reduced sensitivity to heat anywhere on your body, use it over a layer of fabric and check the skin regularly.

Is it suitable for me?

Reva is a relaxation product, not a medical device, and it is not intended to treat any condition. If you are pregnant, have a pacemaker or other implanted device, recent injury, or any ongoing pain you are unsure about, speak to your doctor before using it.

Where can I use it?

Anywhere you can sit comfortably — sofa, armchair, desk chair, or the car when parked. Never use it while driving, and never while falling asleep.

How do I look after it?

Wipe the surface with a slightly damp cloth and let it dry fully before use. Do not submerge it, and unplug it when you are not using it.

Delivery and orders

[Add your delivery times and shipping costs here once confirmed.] If anything arrives damaged or faulty, contact us and we will put it right.

Cancelling an order

[Add your cancellation and returns terms here. UK law gives online customers a statutory right to cancel within 14 days of delivery — confirm the exact wording with your own advisor before publishing.]

Still have a question?

Send us a message and we will get back to you.

Contact us